SailCoCo

TERMS OF SERVICE

SailCoCo

sailcoco.com

Last Updated: August 3, 2026

These Terms of Service (these "Terms") govern access to and use of sailcoco.com and the SailCoCo mobile and web applications and related services (together, the "Service"). SailCoCo LLC, a California limited liability company (the "Company"), owns and operates the Service. The Service is a subscription application for offshore cruising sailors. It provides cruising compliance information, an artificial intelligence assistant called the CoCo Agent, storage for vessel and compliance documents, and a community feed of user reports. Read these Terms before using the Service.

1. Acceptance of These Terms

1.1 Agreement to Terms. These Terms form a binding contract between the Company and each person who visits the Service, creates an account, or uses any feature. By clicking "I Agree" or a similar button or checkbox, by creating an account, or by using the Service, you accept these Terms. If you do not accept these Terms, do not use the Service.

1.2 Clickwrap Records. The Service presents these Terms through an affirmative click step. The Service logs the date, time, account, document version, and the specific language accepted, and retains those records for at least three years. Those records serve as evidence of your electronic signature and assent under the federal and California laws that give electronic signatures the same effect as ink signatures.

1.3 Charter Invitees Accept Separately. A Charter Operator who buys a Charter Bundle can invite crew and passengers to the Service. Each invited person holds a separate account and accepts these Terms on that account before using the Service. A Charter Operator cannot accept these Terms for an invitee, and an invitee is bound only by the acceptance recorded on that invitee's own account.

1.4 Privacy Policy. The Privacy Policy describes how the Service collects, uses, and stores personal information. The Company incorporates the Privacy Policy into these Terms by reference, so the dispute resolution, arbitration, class action waiver, and limitation of liability provisions in these Terms apply to claims about personal information. Review the Privacy Policy at sailcoco.com/privacy.

1.5 Additional Feature Terms. Some features may carry additional posted terms. If additional terms conflict with these Terms, the additional terms control for that feature only.

2. Definitions

The following terms carry the meanings below wherever they appear in these Terms.

"Account" means the registration a user creates to access the Service.

"Charter Bundle" means the business subscription described in Section 5 that lets one Charter Operator pay for access and invite crew and passengers.

"Charter Operator" means the account holder who buys a Charter Bundle and invites others to use the Service under it.

"CoCo Agent" means the automated artificial intelligence assistant that answers cruising compliance questions within the Service.

"Community Feed" means the part of the Service where users post crowd-sourced port and entry reports.

"Compliance Information" means the cruising, port, entry, customs, and related reference information the Service provides, including answers from the CoCo Agent.

"Content" means the text, images, reports, and other material a user submits to the Service, including Community Feed posts and Ship's Papers uploads.

"Invitee" means a crew member or passenger who accesses the Service under a Charter Bundle through that person's own Account.

"One-Time Purchase" means a Founding Crew purchase or a Passage Pack, each described in Section 5, that does not auto-renew.

"Ship's Papers" means the feature that stores vessel and compliance documents as described in Section 7.

"Subscription" means a paid plan that renews automatically, including the annual consumer plans and the Charter Bundles.

3. Eligibility, Accounts, and Registration

3.1 Eligibility. You must be at least 18 years old and able to form a binding contract to use the Service. The Service does not offer accounts to anyone under 18.

3.2 Account Information. You agree to provide true, accurate, current, and complete information at registration and to keep it updated. The Company may suspend or close an account that contains false or outdated information.

3.3 One Account Per Person. Each person may hold one account. The Company may decline, merge, suspend, or close duplicate accounts, including accounts created to restart a free tier or intro price, to obtain repeat refunds or money-back guarantees, or to evade a suspension.

3.4 Account Security. You are responsible for your login credentials and for all activity under your account. Notify the Company at support@sailcoco.com right away if you suspect unauthorized use.

3.5 Charter Operator and Invitee Accounts. A Charter Operator allocates seats to Invitees under the Charter Bundle. The Company charges only the Charter Operator, and Invitees pay nothing while a seat stays active. Each Invitee holds a separate account, accepts these Terms on that account, and is responsible for its own conduct. Invitee access ends when the Charter Operator removes the seat or the Charter Bundle ends.

4. The CoCo Agent and Compliance Information

4.1 What the Service Provides. The Service gives cruising sailors compliance and reference information for planning voyages, entering ports, and meeting local requirements. The CoCo Agent is the main way users interact with that information. It answers questions from the Company's verified data and provides source citations and dates. The number of questions available depends on your plan.

4.2 Automated Nature. The CoCo Agent is software and the interface identifies it as automated. Nothing the CoCo Agent says changes these Terms, creates a promise on behalf of the Company, or overrides any provision of these Terms. The posted Terms control over anything the CoCo Agent states.

4.3 Informational Only. The CoCo Agent, the Compliance Information, and everything else in the Service are for general information only. They are not legal, immigration, customs, maritime, tax, or other professional advice, and they do not create an attorney-client or advisor relationship. The Company is not your lawyer, your customs broker, or your agent. Answers may be incomplete, out of date, or wrong. You are responsible for verifying any requirement with the relevant government authority or a qualified professional before you rely on it. You use the Compliance Information at your own risk.

4.4 Authorities Control. Government rules and entry requirements change often and vary by country, port, and vessel. Official sources control over anything the Service shows. The Company does not warrant that any Compliance Information is current, accurate, or complete.

4.5 No Reliance for Safety of Life. The Service is a planning aid. It is not a navigation system, a distress service, or a substitute for official charts, notices to mariners, weather routing, or proper seamanship. Do not rely on the Service in an emergency or for the safety of any person or vessel.

5. Subscriptions, Intro Pricing, One-Time Purchases, and Auto-Renewal

5.1 Plans and Prices. Consumer plans are annual only. They are the Free tier at no charge, the Passenger Pass at $39 per year, the Crew Pass at $139 per year, and Pro Crew at $249 per year for delivery skippers and paid crew. New consumer subscribers may receive a first-year introductory price, currently $25 for Passenger Pass, $89 for Crew Pass, and $159 for Pro Crew. Charter Bundles are the one business plan, and they bill monthly or annually. Monthly Charter Bundles run $44.99 to $129.99 per month by tier, with an introductory rate of $29.99 to $84.99. Annual Charter Bundles run $432 to $1,248 per year by tier, with the same introductory discount of about 35 percent in the first year. All prices are in United States dollars and exclude applicable taxes. Schedule A lists the current plans.

5.2 Automatic Renewal Disclosure. Each Subscription renews automatically until you cancel. Annual plans renew once per year on the renewal date, and Charter Bundles renew each month or each year on the renewal date, depending on the billing cycle you choose. At the end of any introductory period, the Company charges the standard price shown above, and it charges the standard price again on each later renewal date until you cancel. The Company charges the payment method on file. You may cancel at any time as described in Section 5.5, and cancellation takes effect at the end of the current billing period.

5.3 Point-of-Sale Consent. Before any charge, the Company presents the renewal terms in a clear and conspicuous manner at the point of sale and requires your affirmative consent to the automatic renewal terms through a separate checkbox or button that covers only those terms. The Company keeps a record of that consent for at least three years or one year after the Subscription ends, whichever is longer, and sends an acknowledgment to your account email that states the renewal terms, the price, how to cancel, and a direct link to the cancellation control in your account settings.

5.4 Renewal and Price-Change Reminders. The Company sends each annual subscriber a renewal reminder to the account email between 15 and 45 days before each renewal, and the reminder states the renewal terms, the amount, and how to cancel. When an introductory or promotional price is about to end and the standard price begins, the Company sends a reminder between 3 and 21 days before that change. If the Company changes a price outside a scheduled renewal, it sends notice with instructions on how to cancel before the change takes effect, in the timing the law requires. If you do not cancel, the new price applies at the next renewal.

5.5 Cancellation. You may cancel any Subscription at any time through the "Cancel" control in your account settings. Online cancellation completes immediately through that control, without a phone call, a chat session, or a retention offer you must sit through. You may also cancel by email to support@sailcoco.com. Cancellation stops future charges and takes effect at the end of the current billing period. Amounts already charged for the current period are not refunded except where the law requires a refund.

5.6 Introductory Pricing. An introductory price applies only to the first billing term of a new Subscription. The standard price applies at the first renewal and every renewal after that. The point-of-sale disclosure states the introductory price, the standard price, and the date the standard price begins.

5.7 One-Time Purchases. The Service offers two One-Time Purchases that do not auto-renew and for which the Company keeps no card on file. Founding Crew is a $299 one-time purchase for a lifetime Crew Pass, limited to 150 seats and sold during a limited promotional window while seats remain. Passage Pack is a $24.99 one-time purchase for six months of access covering one route. Passage Pack is not refundable once you create a route or the access window begins. Neither One-Time Purchase renews, and each ends on its own terms without a further charge.

5.8 Meaning of Lifetime for Founding Crew. "Lifetime" for a Founding Crew purchase means for as long as the Company offers the Crew Pass tier, or any successor or renamed tier that provides substantially similar access, and not the lifetime of the purchaser. If the Company discontinues the Service, or discontinues the Crew Pass tier without offering a successor tier, Founding Crew access ends at that time, and the Company will give at least 60 days advance notice by email before it does so. If the Company discontinues the Service within 24 months after a Founding Crew purchase, the Company refunds a share of the $299 price in proportion to the time left in that 24-month period, and no refund is owed for a discontinuation after 24 months. A Founding Crew purchase carries no cash value except for any refund stated here and is not transferable.

5.9 Taxes. Prices exclude sales, use, and similar taxes. The Company may collect and remit those taxes where the law requires.

5.10 Payment Processing. Stripe processes payments. Card numbers and full payment credentials go only to Stripe. Stripe's own terms govern the processing relationship. The Company does not hold user funds and is not a bank or money transmitter.

5.11 State Notices. Where the law of your state requires additional renewal reminders or notices, the Company sends them to your account email.

5.12 Chargebacks and Payment Disputes. If you start a chargeback or a payment dispute, the Company may suspend your access while the dispute stays open. The Company may close an account that files a fraudulent chargeback. The Company uses its point-of-sale consent records and transaction records to respond to chargebacks and disputes. This Section does not limit a refund the law requires.

5.13 App Store Purchases. If you buy a Subscription or a One-Time Purchase through the Apple App Store or the Google Play Store, that store's refund policy governs the purchase, and you request any refund from that store. The Company cannot issue a refund for a purchase made through those stores and does not control their refund decisions.

5.14 Right of Withdrawal in the EEA and the United Kingdom. If you are a consumer in the European Economic Area or the United Kingdom, you have a 14-day right to withdraw from a purchase of digital services. At checkout, the Company asks for your express consent to begin access right away and your acknowledgment that you lose the withdrawal right once access begins. Where you give that consent and access begins, the withdrawal right ends. A Passage Pack is not refundable once you create a route or the access window begins.

6. Ship's Papers Document Storage

6.1 Purpose. Ship's Papers lets you store vessel and compliance documents in your account, including vessel registration, insurance declarations, radio and MMSI license, cruising permits, clearance papers, and pet vaccination certificates. The feature is a convenience for keeping voyage paperwork in one place.

6.2 Identity Documents Are Refused. Ship's Papers does not accept identity documents. The scanner rejects passports, driver's licenses, and national identity cards by design, and the Service does not store them. Do not attempt to upload an identity document. If an identity document reaches the Service despite the scanner, the Company deletes it.

6.3 Your Responsibility. You are responsible for the documents you upload and for your right to store them. Ship's Papers is a copy for your convenience. It is not an official record and does not replace the originals a government authority may require you to carry or present.

6.4 Security and Retention. The Company encrypts Ship's Papers documents in transit and at rest and keeps them while your account stays active. The Privacy Policy describes retention and deletion in more detail. When you delete a document or close your account, the Company deletes the stored files under the process in the Privacy Policy.

7. Community Feed and User Content

7.1 User Content. The Community Feed lets users post crowd-sourced port and entry reports, and it may allow photos. Users, not the Company, create these posts. The Company does not pre-approve, endorse, or adopt any post and does not review every post for accuracy, quality, or legality.

7.2 License to the Company. You keep ownership of your Content. You grant the Company a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and distribute your Content within the Service, to sublicense these rights to the Company's hosting, storage, and content-delivery vendors solely as needed to host, store, and deliver the Service, and to use aggregated or de-identified data drawn from Content to operate and improve the Service. This license ends when you remove the Content or close your account, except that the Company may retain copies as needed for backups, dispute records, and legal compliance. The Company does not sell your Content and does not use it to build advertising profiles.

7.3 Moderation and Removal. The Company may remove, label, or reduce the visibility of any post that is inaccurate or misleading about a compliance requirement, because a wrong entry report can put a vessel or crew at risk. This is a safety measure and applies in addition to the copyright process in Section 8. A decision to moderate, edit, or remove user posts, or to leave a post up, is a good-faith editorial choice. It does not make the Company the author, publisher, or speaker of any user post, and it does not shift responsibility for user posts to the Company.

7.4 Your Responsibility for Content. You are responsible for what you post. You certify that your Content is accurate to the best of your knowledge, that you have the rights to post it, and that it violates no law and infringes no third-party right. You may not post Content that is unlawful, infringing, deceptive about a compliance requirement, harassing, or harmful to other users or vessels.

8. Copyright and DMCA

The Company maintains a copyright notice-and-takedown process under the Digital Millennium Copyright Act (the "DMCA"), the federal law governing copyright complaints about hosted content. Schedule B states the notice requirements, the counter-notice procedure, the repeat infringer policy, and the contact information for the Company's designated agent. Send infringement notices to the designated agent identified in Schedule B.

9. Partner API and Onboard Data

9.1 Partner Feed. The Company exposes a data feed of Compliance Information through an application programming interface to chartplotter and marine-electronics partners. Those partners access the feed under separate agreements with the Company. The feed carries compliance and reference information and not the personal account information of users.

9.2 Downstream Display. Compliance Information shown on a partner's chartplotter or app may be delayed, cached, reformatted, or incomplete. The Company does not control how a partner displays the feed. The informational-only terms in Section 4 apply to Compliance Information wherever it appears, including on partner devices.

9.3 Onboard and Location Data. The Service may receive vessel position and related data from your phone and from onboard equipment, including Signal K sources. You are responsible for the equipment and connections you use to send that data. The Privacy Policy describes how the Company handles location data.

10. Acceptable Use

You may not do any of the following on or through the Service: violate any law or these Terms, upload an identity document to Ship's Papers, post Content you lack the rights to post, post compliance information you know to be false, scrape or harvest data or Content except through the Partner API under a separate agreement, upload malware or interfere with the operation of the Service, reverse engineer or copy the Service, impersonate any person, gain or attempt unauthorized access to any account or system, resell or redistribute the Compliance Information except as a written agreement allows, or use the Service to provide legal, immigration, or customs advice to others as if it were the Company's advice.

The Company may investigate suspected violations and apply the remedies in Section 15. The Company will act reasonably and in good faith, and where the circumstances allow it will use measures short of termination first, such as a warning, a request to correct the problem, removal of the affected Content, or a temporary limit on features. The Company may act at once, without prior notice, where conduct is unlawful or fraudulent, threatens the security or integrity of the Service or its users, or exposes the Company or any user to legal or financial risk.

11. Company Intellectual Property

The Service, including its software, design, text, graphics, logos, the CoCo Agent, and the Compliance Information compiled by the Company, belongs to the Company or its licensors. These Terms grant you a limited, revocable, non-exclusive right to use the Service as intended. You may not copy, frame, scrape, reverse engineer, or create derivative works from the Service itself, and you may not use the Company's name or marks without prior written permission. If you send the Company ideas or suggestions about the Service, the Company may use them without restriction or payment.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT THE LAW ALLOWS, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL OPERATE WITHOUT INTERRUPTION OR ERROR, THAT ANY COMPLIANCE INFORMATION OR COCO AGENT ANSWER IS CURRENT, ACCURATE, OR COMPLETE, OR THAT THE SERVICE WILL MEET ANY LEGAL, IMMIGRATION, OR CUSTOMS REQUIREMENT. THE COMPLIANCE INFORMATION IS GENERAL INFORMATION AND YOU RELY ON IT AT YOUR OWN RISK. SOME STATES DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

13. Limitation of Liability

TO THE FULLEST EXTENT THE LAW ALLOWS, THE COMPANY AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AND AGENTS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR LOSS ARISING FROM RELIANCE ON THE COMPLIANCE INFORMATION, EVEN IF ADVISED OF THE POSSIBILITY. THE COMPANY'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS IS CAPPED AT THE GREATER OF $100 OR THE FEES YOU PAID THE COMPANY IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME STATES DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU. THIS SECTION DOES NOT LIMIT LIABILITY THAT CALIFORNIA LAW DOES NOT ALLOW TO BE LIMITED, INCLUDING LIABILITY FOR FRAUD, WILLFUL INJURY, OR VIOLATION OF LAW.

14. Indemnification

You will defend, indemnify, and hold harmless the Company and its members, managers, officers, employees, and agents from claims, damages, liabilities, costs, and reasonable attorneys' fees arising from your Content, your use of the Service, your breach of these Terms, your violation of law, or your infringement of any third-party right. The Company may assume the defense of any matter subject to indemnification, and you agree to cooperate. You may not settle a claim that imposes obligations on the Company without the Company's written consent.

15. Dispute Resolution, Arbitration, and Class Action Waiver

15.1 Informal Resolution First. Before starting mediation or arbitration, the complaining party must send the other a written description of the dispute and give 30 days to resolve it. Send notices to the Company at support@sailcoco.com. The Company sends notices to your account email.

15.2 Mediation. If informal resolution fails, either party may demand non-binding mediation before a mutually selected mediator, conducted remotely unless both parties agree otherwise. The parties split the mediator's fees equally, except that for a dispute with an individual consumer the Company pays the mediator's fees. Neither party may start arbitration until the mediation concludes or 60 days pass after the mediation demand, whichever comes first.

15.3 Binding Arbitration. Any dispute not resolved through mediation will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules for individual consumers, or its Commercial Arbitration Rules for business users, before a single arbitrator. Arbitration proceeds remotely, or for any in-person hearing in San Mateo County, California, except that for an individual consumer any in-person hearing takes place in the county of the consumer's residence or as the American Arbitration Association Consumer Arbitration Rules provide. The Federal Arbitration Act governs this Section. Judgment on the award may be entered in any court with jurisdiction.

15.4 Class Action Waiver. WHERE ALLOWED, ALL DISPUTES PROCEED ON AN INDIVIDUAL BASIS ONLY. NEITHER PARTY MAY BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF DIFFERENT PARTIES.

15.5 Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect intellectual property or to stop unauthorized access to the Service.

15.6 Arbitration Opt-Out. You may opt out of arbitration and the class action waiver by emailing support@sailcoco.com within 30 days after first accepting these Terms, with your name, account email, and a statement that you opt out. Opting out carries no penalty and does not affect any other part of these Terms.

15.7 Severability of Waiver. If a court finds the class action waiver unenforceable as to a particular claim, that claim proceeds in court, and the rest of this Section 15 continues to apply to all other claims.

16. Termination and Suspension

16.1 By You. You may close your account at any time through account settings or by email to support@sailcoco.com. Subscription cancellation follows Section 5.5.

16.2 By the Company. The Company may suspend or terminate an account, remove Content, or restrict features for breach of these Terms, fraud, or legal risk. The Company may also close an account for extended inactivity, but only if the account is a Free tier account. The Company does not close a paid subscription, a Charter Bundle, or a Founding Crew or other one-time purchase account for inactivity. Where practical, the Company will give notice and a chance to respond before termination.

16.3 Effect of Termination. Access to the Service ends. One-Time Purchases end on their own terms. Sections that by their nature should survive, including Sections 4, 7, 10 through 14, and 15 through 22, survive termination.

17. Modification of These Terms

The Company may update these Terms. Updates post with a revised "Last Updated" date. For material changes, the Company gives at least 14 days’ notice to your account email and requires a fresh click of assent at your next login. Continued use after the effective date accepts non-material changes.

18. Data and Advertising

The Company uses no third-party advertising networks and runs no targeted or behavioral advertising. The Company does not sell or share user data for advertising, ever. The Service serves no third-party ads. Clearly labeled sponsorships may appear in the Service as described below. Revenue comes from subscription and one-time fees. Data goes only to the processors that run the Service, such as the payment processor, the hosting provider, and the artificial intelligence provider that powers the CoCo Agent. The separate Privacy Policy describes what data the Service collects, how it handles that data, and the rights available to California residents and residents of other states.

Sponsorships work as follows. A sponsored placement, such as a highlighted marina listing, is always labeled as sponsored. A sponsor never receives your personal information and receives aggregate statistics at most. A sponsor never influences the Compliance Information the Service provides, including the order or content of compliance results. Consistent with the Federal Trade Commission Guides Concerning the Use of Endorsements and Testimonials in Advertising, the Company discloses each sponsored placement clearly and conspicuously so you can tell it apart from ordinary content. Sponsorships are governed by separate agreements between the Company and each sponsor.

19. Governing Law and Venue

California law governs these Terms without regard to conflict-of-laws rules. Court proceedings permitted under Section 15 take place in the state or federal courts located in San Mateo County, California, and the parties consent to venue there. Some consumer protection statutes apply based on where you live and cannot be waived by contract. Nothing in this Section takes away protections that the law of your state of residence grants you and does not allow to be waived, including state automatic renewal and subscription laws.

20. Notices and Contact

Send legal notices and questions about these Terms to SailCoCo LLC by email at support@sailcoco.com. The Company sends notices to the email address on your account. Keep that address current. Notice by email is effective when sent.

21. General Provisions

21.1 Severability. If any provision of these Terms is held unenforceable, that provision is severed and the rest of these Terms remains in effect.

21.2 Entire Agreement. These Terms, the Privacy Policy incorporated by reference, the schedules, and the logged acceptance records for your account form the entire agreement between you and the Company about the Service and replace all prior discussions.

21.3 Assignment. You may not assign these Terms or any account without the Company's written consent. The Company may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets, with notice to you.

21.4 No Waiver. A failure to enforce a provision is not a waiver of it.

21.5 Force Majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages, natural disasters, or acts of government, except for payment obligations already due.

21.6 Electronic Communications. You consent to receive notices, disclosures, and records from the Company electronically at your account email.

21.7 Headings. Headings are for convenience and do not affect interpretation.

Schedule A. Subscription Plans and Pricing

This Schedule lists the current plans. The Company may change plans and prices on a prospective basis under Section 5. The price in effect and disclosed at the point of sale governs each purchase.

Schedule B. DMCA Copyright Policy

B.1 Policy. The Company follows the notice-and-takedown process of the Digital Millennium Copyright Act and maintains this policy for copyright complaints about hosted Content.

B.2 Designated Agent. Send infringement notices to the Company's designated agent at SailCoCo LLC, email support@sailcoco.com. The Company will register the agent with the U.S. Copyright Office.

B.3 Notice Requirements. A valid infringement notice must include a physical or electronic signature of the copyright owner or authorized agent, identification of the copyrighted work claimed to be infringed, identification of the material claimed to be infringing and information reasonably sufficient to locate it, the complaining party's contact information, a statement of good-faith belief that the use is not authorized, and a statement, under penalty of perjury, that the notice is accurate and that the complaining party is authorized to act for the copyright owner.

B.4 Company Response. On receiving a valid notice, the Company removes or disables access to the identified material expeditiously, notifies the poster, and provides a copy of the notice. A notice that fails the statutory requirements does not create knowledge of infringement.

B.5 Counter-Notice. A user whose material was removed may send the designated agent a counter-notice that includes the user's signature, identification of the removed material and its prior location, a statement under penalty of perjury of good-faith belief that the removal was a mistake or misidentification, and the user's name, address, telephone number, and consent to federal court jurisdiction. Unless the complaining party files a court action, the Company restores the material no sooner than 10 and no later than 14 business days after receiving a valid counter-notice.

B.6 Repeat Infringers. The Company terminates, in appropriate circumstances, the accounts of users who are repeat infringers.

B.7 Misrepresentation. A person who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake, is liable under federal law for resulting damages, including costs and attorneys' fees.

By clicking "I Agree," creating an account, or using the Service, you accept these Terms of Service.